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QUALITY POLICY

ISO 9001:2008 / ISO 14001 – Certificate

SWAROVSKI OPTIK has a long tradition of commitment to quality and the environment; this is also evidenced by its management system that is certified to ISO 9001:2008 and ISO 14001:2004.

This system, which is used throughout the business and has also been rolled out to business partners, ensures that the highest standards in quality are maintained and developed on a continuous basis.

SWAROVSKI OPTIK has always set itself innovative, ambitious quality management goals.

For example, in 1999, SWAROVSKI OPTIK was the first company in Europe to be awarded certification to the newly revised ISO 9001:2000 standard, and has been continuously improving since that time.

The ever-present commitment to quality that exists within the company means that we systematically survey the requirements and wishes of customers and partners on an ongoing basis. Based on continuously optimised and established processes, in addition to work sequences recorded in minute detail, these requirements are converted with maximum precision and attention to detail into long-range optical products of the highest quality by skilful and superbly trained employees.

The in-house research and development department and numerous patents ensure a high level of innovation. State of the art production technologies and an entirely manual final inspection guarantee maximum precision, quality workmanship and functionality.

An accommodating repair service, short delivery times, training programmes and partnership concepts for retail partners, and ongoing training and professional development programmes for employees complete the brand’s high quality and the longevity and intrinsic value of their products.

ISO 9001:2008

ISO_9001_2008_v2011

ISO 14001